REFUND POLICY
We are committed to providing our customers with high-quality products. However, please note that all sales are final, and we only accept returns for defective products.
In the unlikely event that you receive a defective product, please contact our customer service team at contact@byhiswillbrand.com to initiate a claim within 3 business days of receiving your order. Please include your order number, a description of the damage, and a photo of the damaged merchandise.
Please note that we reserve the right to refuse any returns or refunds that do not meet our policy requirements. This includes merchandise that has been worn, washed, or altered in any way, as well as any items that are not in their original packaging.
Once we receive your request and verify that the item is defective, we will process your return or exchange, and promptly resolve the issue by providing you with a replacement item or issuing a refund.
Thank you for choosing our brand. If you have any questions or concerns, please don't hesitate to contact our customer service team.
Thank you for choosing our brand. If you have any questions or concerns, please don't hesitate to contact our customer service team.