FAQs
Welcome to the Frequently Asked Questions page for By His Will Brand. We're glad you're here and hope to provide you with all the information you need. Below you'll find answers to some of the most commonly asked questions. If you have a question that is not answered here, please feel free to contact us, and we'll be more than happy to assist you.
Q: What payment methods do you accept?
A: We accept a variety of payment methods to ensure that our customers have a seamless shopping experience. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments made through PayPal, Apple Pay, and Google Pay.
Q: How do I know what size to order?
A: To determine your size, we recommend referring to our size chart, which can be found on each product page. Our size chart provides detailed measurements for each size, allowing you to find the perfect fit for you.
Q: How long will it take to receive my order?
A: We strive to process and ship all orders as quickly as possible. Typically, orders are processed within 1-2 business days, and shipping times vary depending on your location. You can find estimated shipping times during checkout, and we also provide tracking information so that you can stay up-to-date on the status of your order.
Q: What is your return policy?
A: All sales are final, and we only accept returns for defective products. If you receive a defective item, please contact us at customerservice@byhiswillbrand.com to request a return or exchange of the defective item.